DE Roofing Pros Privacy Information

This page explains the information used when you request a roofing referral through DE Roofing Pros, a free homeowner referral service from SoleSource Pros. We are not a roofing contractor. The referral connects you with one independent, licensed and insured roofer nearby, and your request is not sold to multiple roofers. Processing includes the request form, a private backup of the complete validated submission, and CRM handling. Read this information alongside the form's consent wording so you understand what you are submitting and why the details are needed for follow-up.

The form collects your first name, last name, phone number, email address, ZIP code, and requested service. It also supports an optional street address and project details identified as roof_type, urgency, insurance_claim, stories, roof_age, and description. These details help describe the property and the reason for the inquiry. The optional street address can provide more precise location context, while the description lets you explain symptoms or practical access concerns. Provide accurate information that is relevant to the roofing request. Avoid including financial account information, identity documents, medical details, or unrelated sensitive material in the description.

The submission record also includes technical information such as IP address, user agent, and source or UTM information. An IP address relates to the network connection used for the request. A user agent provides browser or device context. Source and UTM information can identify the origin or campaign context associated with a visit or submission. These details form part of the request record alongside the homeowner's supplied information and consent. Their presence does not mean the website has inspected your roof, confirmed ownership, or independently established the accuracy of the project description you entered.

The form includes a hidden spam field used as part of screening submissions. It is not a field homeowners need to complete as part of describing a roofing project. Spam screening and validation help distinguish usable requests from unwanted or malformed submissions, but they do not establish a contractor appointment or confirm the underlying roofing condition. Check your contact information and ZIP code before submitting, because inaccurate entries can make follow-up difficult. If the property's street address is omitted, be prepared to clarify the location with the roofer. Keep the description factual and mark uncertain details as estimates.

To ask about privacy, use the website form and begin the description with Privacy request. Explain the issue clearly and provide enough context to identify the relevant submission, such as an approximate submission date and the contact details you used. Do not include passwords, payment card numbers, or copies of identity documents in that message. The form remains part of the processing described here, including CRM handling; it is not a separate anonymous channel. A privacy inquiry should describe the information question rather than request an emergency roofing response. This page makes no guaranteed response-time or request-outcome promise.